I practice safe behaviors in everything I do; I take action to always put safety first; I maintain a safe and tidy work site.
I am attentive to and acknowledge customer’s needs; I take action in a timely manner; I take ownership of tasks and follow them through to completion.
I seek the knowledge I need to make informed decisions; I seek the knowledge I need to effectively complete my tasks; I ensure I understand and communicate the “whys”; I understand the impact of my actions.
I am a conscientious guest at all times; I pursue outcomes that meet customers’ needs and expectations; I actively look for opportunities to improve the customers’ experience.
I am respectful to customers and coworkers; I treat others how I would like to be treated; I am polite and maintain a positive attitude.